Privacy Policy

Last updated: June 2026

Stanmer Heating is committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect, how we use it and your rights under UK data protection law.

Who we are

Stanmer Heating is an independent heating company based in Brighton and Hove. For any data-related queries, you can contact us at info@stanmerheating.co.uk.

What data we collect

When you use the contact form on our website, we collect:

  • First and last name

  • Email address

  • The content of your message

If you call us directly using the phone number on our website, we do not collect or store any data through the website itself.

How we use your data

We use the information you provide solely to respond to your enquiry. We will not use your details for marketing purposes, pass them to third parties, or contact you for any reason unrelated to your original message.

Legal basis for processing

Under UK GDPR, we process your data on the basis of legitimate interests — specifically, to respond to enquiries from potential and existing customers.

How long we keep your data

We retain enquiry data only for as long as is necessary to deal with your query. If no further contact follows, your details will not be retained beyond that purpose.

Squarespace

This website is built and hosted using Squarespace. Squarespace may collect certain technical data such as IP addresses, browser type and cookies as part of their platform. This is outside of Stanmer Heating's direct control. For full details, please refer to the Squarespace Privacy Policy.

Cookies

Squarespace uses cookies to operate and improve the website. These are small files placed on your device. You can control cookie settings through your browser, though disabling them may affect how the site functions.

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you

  • Request that we correct or delete your data

  • Object to or restrict how we process your data

To exercise any of these rights, please contact us at info@stanmerheating.co.uk.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.